"Order received, excellent packaging and superfast delivery. Very pleased w/ your company !"
Matias M.
"I received my order today and just wanted to say thanks for the exceptional service. This was my first order with you but certainly won't be my last. Your site offers the best selection of parts for my model BMW that I have found. Add that to the exceptional service, extremely fast shipping and it all adds up to a winning combination.
Thanks again."
Fred D.
"Outstanding service. Part received and installed. I will save your address for future needs."
Terry U.
“CD magazine arrived and works perfectly.Just a quick note to thanks for everything. Really appreciate all your help.
If you were in Australia I’d call you a “legend”.”
Greg M.
"a big THANK YOU for the fantastic service on this order! Your website helped me to find exactly the right part I needed by MBZ part number, pricing was good and shipment/delivery was outstanding. I'm back up and running again and I have your site bookmarked for future use. Many thanks."
John C.
"The part came in on Friday, installed in on Saturday and it was an exact match. You guys rock!!"
Paul A.
"You guys were VERY FAST on the
Shipping- Thanks AGAIN!"
David L.
"I liked working with you guys, and I will be back when I need more parts for my old X5."
Ronny P.
"You guys are amazing! ... Thanks for the great service."
Rakesh P.
"Very good service. Thank You for your kind attention."
Richard R.
"Your service is excellent. I guess there is no reason to go anywhere else when I need something for my SL500 in the future."
Bill R.
"I appreciate the great customer service."
Herb R.
"Thanks again for taking my order and for the great service. I hope to use you guys again"
Peter B.
"Got the part today. That was really fast!! Thanks very much!!"
Brian N.
"Thank you again for your help, great site and customer service!"
Michael N.
"The parts arrived today; factory originals in the sealed bag. Good parts at a good price. Thanks"
Stuart H.
"Thanks again for the great service."
Richard E.
"I got the part, thanks for your help. Very pleased with your company's service and quality."
Pete D.
Post on the MBWorld.org Forum:
Euro Parts America
Sorry moderators if this was wrong to post. But I saw a link in one of these threads here where someone mentioned http://www.europartsamerica.com/ I clicked on it and liked what I saw so I called them. I asked if they had a part that I been looking for my c43 for a few days and they said yes. I placed the order with the option for next day air (which was $12.00, great price) and I received it before 10AM. If I would have ordered 2 things the next day air shipping would have gone down to $6.00 something which I have not seen this before buying from other places. Usually the shipping gets higher when you add something else to the basket.
The part came in a box that was very well packed for protection. When I installed the part I had a problem so I called them and told them the problem I was having. To make this short, they called ME like 3x to see how things where and shared info they had gathered from the supplier of the part. In the end they told me they can replace the part to see if maybe the first one was defective.
I have never posted something like this but their customer service was just great that I had to! They followed up on my concerns in detail and they where fantastic to buy from. I just wanted to write this incase anyone ever needed parts. Call them, you wont regret the purchase and the customer CARE. Even tho my FIRST purchase did not turn out well (yet), they are making sure I am fully satisfied. I will continue to buy from them, I love great customer service which is lacking in so many businesses today. I'm glad someone posted their link, would have never have found them.
Thanks for reading.
"Thanks for your outstanding Customer Service"
Kelvin N., Staten Island, NY
I received the order today!!! I can say that I am very pleased with the prices and service of europartsamerica and will likely start here for all my MBZ parts in the future; and with two aging Mercedes I will be needing parts.
Question: Can repair companies contact you directly for parts? I may have to turn my regular mechanic your way for my parts needs...
Nathan T.
"Thanks, got the parts today and installed the parts, they look great and are very nicely packed. Good job, will visit your site again."
Richard K.
